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Cypanet
hosting is dedicated to taking your web hosting needs to
the next level. |
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Just
as all customers are required
to agree to our terms and
conditions, we have decided to
set out some areas which we
guarantee to all customers as
this is only fair.
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| Uptime |
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We
always strive for 100%
server uptime and on a
week to week basis
this is achieved very
often. We will always
work hard to keep the
servers available and
performing to their
highest standard.
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| Customer
Support |
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We
will always provide
the best support
possible using methods
such as support email,
forums, online
helpdesk and FAQ
archives. We strive to
answer all support
queries within
10 hours although the
vast majority of
support requests are
currently answered in
under an hour.
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| Data
Protection |
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We
agree never to sell,
make public, or
distribute your
details that we keep
with your account
records. This
information is for
internal use and will
never leave the
company. Please see
our privacy policy for
more information.
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| Credit
Card Security |
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All
online purchases are
carried out by a third
party payment
processor with the
highest security in
place. We never have
access to your
sensitive payment
details and we do not
store it in any way,
shape or form. Our
payments are currently
handled by Paypal.com
and nochex.com
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| No
Hidden Costs |
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We
guarantee to charge
you the price that you
see on the website for
our hosting packages
with absolutely
nothing added. There
are no setup fees,
admin fees, or other
hidden costs that will
be added at the latest
stage or ordering.
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- Fast reliable
servers.
- UK based and
now US based space available.
- All accounts
come with cpanel access.
- Full site
stats.
- CGI-Bin
access.
- Pop3 email
accounts.
- Webmail.
- ftp access.
- 99% uptime.
- Cron tasks.
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